Update
update your will
Updating your will is often forgotten in the excitement of purchasing a vehicle. Your appointed guardian of your will should do this for you without charge.

If you don't have a final will and testament, we will arrange one to be drafted for you complimentary, In no longer then 48 Hrs we will have your will drafted and returned to you.

Complimentary service includes:

  • Consulting (our experts will guide and answer any questions)
  • Collection (We will arrange for the will to be delivered and collected from you)
  • Safekeeping Any amendments you wish to make (forever)
  • Any amendments you want to make forever.

Quote
Insurance
All to often insurance is done in haste at delivery and clients are forced to take the cover that is available at the time. Click the icon if you would like us to have an in-depth look at your insurance and see if we cannot find something better. Our experts will assist you in finding the best insurance suited to your needs. Compare Excess structures and premiums.
Request
Your finance and warranties

We have access to copies of your finance agreement and copies of any additional warranties you have purchased,

If you require access to any of these please don't hesitate to request this. We can also assist in obtaining a settlement on your behalf.

Please set a reminder for your next service on your vehicle as per the requirements of your warranty. Do not assume that the vehicle was serviced prior to delivery unless you purchased a new vehicle. If you would like us to phone you with a reminder please complete the attached, and we will set it.

Get Stickers
update your cars stickers
You should have new stickers on your car relating to:
  • Medical aid details: this is to inform the ambulance services of your medical aid details in the event you are unable to speak in an emergency.
  • Some insurance companies insist on there details to be displayed regarding towing etc.

Your Satisfaction is Important to Us

If you believe we can improve on our service delivery or if you would like to express a specific concern or
complaint please do so in writing to the email address: complaints@fsp34.co.za or Geoffrey@dealerplus.co.za

Alternatively please complete the form below.

Last Will & Testament

PROTECT INHERITANCES AND AVOID UNCERTAINTY, AT NO COST!

We have partnered with Capital Legacy, to make it easy for all our clients to get their last Wills and Testaments drafted. 

With over 100 consultants who either travel to you or consult over the phone, and are able to return your will draft to you, within 48hrs.

The complementary service for Wills includes:

  • Consultation
  • Safekeeping
  • Collection
  • Making of any amendments for life.

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For a no obligations insurance quote

We actively manage the insurers we have available on panel to ensure

  • Competitive pricing
  • Efficient client services
  • comprehensive benefits

Or Multi-quoting technology allows us to get premiums from eight insurers within minutes. We will then provide the client with an accurate comparison between the insurers proposals considering premiums and excess covers. 

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Set service reminder or request a document

Please complete and one of our consultants will call you back

Maintaining your vehicle is crucial for the longevity of your vehicle and resale when you wish to trade the vehicle in. We gladly assist by setting reminders to call you when your next service is due.
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Sometimes stickers speak for you

Updating the emergency stickers with your medical aid details on your vehicle is important for emergency services to know which hospital to take you to when you cannot speak for yourself.

If your insurer requires you to have "Do Not Tow" stickers on the vehicle. Remember to get these from your insurer.
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submit your concern

Alternately, you may submit your concern via mail to our independent Customer Satisfaction Unit to the following address:

Dealer Financial Services
5 Binder Street
Parow
Cape Town
7500

complaints@fsp34.co.za

Conflict of interest

Our representatives follow the following conflict of interest policy to avoide any conflict of interest.

Download our Conflict of Interest Policy here

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